CONTACT

One number, anywhere.

We answer within 24 hours. Pick the channel that suits you, or scroll down to the form and we'll route it to the right desk.

HOW TO REACH US

Four channels. One real person on the other end.

WhatsApp (24/7)
+1 (713) 530-7356
Fastest response — message a member of the concierge desk directly. We pick up around the clock.
Email
concierge@thesecretsociety.co
For members and applicants. Replies from a named concierge within 24 hours.
Press
press@thesecretsociety.co
Journalists, editors, and partner brands — see the press page for ground rules and the typical brief format.
Membership
membership@thesecretsociety.co
Applications, tier questions, renewals. Every application is reviewed by a human within 24 hours.

OUR DESKS

You always get one named concierge, but they have a city desk they sit on. Coverage hours below — outside hours, the on-call team picks up.

Miami
Florida + Bahamas + Caribbean
9 AM – 2 AM ET (24/7 on-call)
New York
Tri-State + Hamptons
9 AM – 2 AM ET (24/7 on-call)
Paris
France + French Riviera
10 AM – midnight CET (24/7 on-call)
Mykonos / Ibiza
Greek Islands + Balearics + western Med
Seasonal · May – October
Las Vegas
Nevada + Southern California
11 AM – 4 AM PT (24/7 on-call)
Global
Hong Kong, Tokyo, London, Dubai, Saudi Arabia + 15 more cities
Routed through the desk closest to you

WHAT TO SEND

01
Lead with the brief.
Dates, party size, destination, budget feel, must-haves and dealbreakers. Two paragraphs is plenty.
02
Tell us when you need an answer.
An hour, a day, end of week — we work backwards from your deadline.
03
Share preferences once, not every time.
Dietary, security, room type, jet operator, allergies — we keep them on file from your first trip onward.
04
Loop us in early.
Anchor venues, top tables, charter weeks and Mediterranean villas book months ahead. Earlier is always cheaper and quieter.

BEGIN YOUR JOURNEY

Our specialists are available around the clock. Tell us your vision — we handle everything else.